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Important Update for Texas Medicaid Recipients: Action Required

If you're a Medicaid recipient in Texas, it's time to pay attention. Continuous Medicaid coverage ended on March 31, 2023, and this could impact your coverage. Here's what you need to know and what steps to take:

Why is this important?

Failure to update your information with the Health and Human Services Commission (HHSC) promptly could result in losing your Medicaid coverage. Stay proactive to ensure uninterrupted

access to essential healthcare services.

What to do:

  1. Watch for the Yellow Envelope: Keep an eye out for a notice from HHSC titled "Action Required" in a yellow envelope. This means it's time to take action.

  2. Update Your Information: Log in to or use the Your Texas Benefits mobile app to update your information, especially if your contact details have changed.

  3. Create an Account: If you don't have an account, create one on the website or mobile app. Alternatively, call 2-1-1 and choose option 2 to update your information.


Why is this important? What happens if I don’t take any action?

Failure to act may result in losing your Medicaid coverage. Promptly update your information and respond to any notices from HHSC.

Where can I get more information?

For questions or assistance with your Texas Medicaid coverage, contact Member Services (number on your health plan member ID card) or call HHSC at 2-1-1, choosing option 2 (or call 1-877-541-7905).

What happens if I don’t get a notice from HHSC?

If you suspect that you haven't received notices due to outdated information, call 2-1-1 and choose option 2 to address the issue.

Stay informed, take action, and ensure your Medicaid coverage remains intact. Your health is a priority!

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