Frequently Asked Questions
Q: Is it possible to go from agency option to CDS?
Q: How much paperwork is there to start CDS?
Q: Do I have to live in the same city/town as my FMSA?
Q: Why should I choose CDS?
Q: Do I qualify for the CDS option?
Q: Why should I choose you (IHAS) as my FMSA?
Q: Why do I need an EIN?
Q: Can I work for my child (under 18)?
Q: Can my employee be hired if they have a felony/conviction?
Q: Will CDS affect my SSI or my benefit's?
Q: Who is responsible if my service provider gets injured?
Q: What does a Financial Management Services Agency (FMSA) do?
Q: Is EVV mandatory and can I submit time sheets only?
Q: When are time sheets / visit approvals due and what happens if this is done late?
Q: If my attendant does not clock in/ out will it affect my services?
Q: How can I acquire bonus funds?
Q: Where do I get the credentials for my attendants to clock in and out?
Q: Who do I contact if I am having issues and cannot reach my consultant?
Q: I was not paid for all my hours.
Q: How do I access my W2?
Q: I need assistance with using EVV system.
Q: Does my employee qualify for an increase?
Q: Does my employee qualify for an increase?
Q: What do I have to do to re-instate my services/ eligibility?
Q: What is a SUTA Tax Rate and what causes it to increase?
Q: Why would my employee qualify for unemployment?
Q: How can I as an Employer help prevent service interruption by the program payer?