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Replacing Medical Equipment and Assistive Technology After Disasters

We want to share crucial information from the Office of the Texas Governor to help our community prepare for and recover from disasters. Here's a summary of steps to replace lost or damaged durable medical equipment (DME) and assistive technology (AT):


Insurance Claims

  • Contact Insurance: If your DME or AT is insured, report the damage to your insurance company.

  • Document Damage: Take photos and videos of the damage and keep all items until the insurance adjuster advises otherwise.

  • Temporary Repairs: Make temporary repairs to prevent further damage and keep receipts for these expenses.

  • Resources: Use the Texas Department of Insurance (TDI) Company Lookup or call 800-252-3439 for assistance.


FEMA Assistance

  • Coverage: FEMA can help cover medical and dental expenses, including the repair or replacement of essential assistive devices.

  • Application: For detailed application steps, refer to FEMA’s guidelines.


Vocational Rehabilitation

  • Replacement: VR funds can replace equipment bought with VR funds if it’s damaged in a disaster. This also applies to individuals who are employed or seeking employment.

  • Further Information: Consult VR for detailed procedures.


Medicare

  • Original Medicare: Covers the repair or replacement costs for previously paid DME from Medicare-approved suppliers.

  • Medicare Health Plan: Contact your plan provider for specific replacement procedures.


Medicaid Waivers

  • Policy: Medicaid allows for the replacement of DME that’s non-functional or irreparably damaged.

  • Waivers: Programs like CLASS, DBMD, HCS, and TxHmL have provisions for replacing aids and modifications post-disaster.


For more comprehensive details, refer to the full report from the Governor’s Committee on People with Disabilities.

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