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Navigating Resources After the Storm for Houston Residents

In the wake of the recent storm, we have gathered essential information and resources to help the community navigate the aftermath. Many Houston residents are still without power due to the extensive damage caused by the storm, including fallen trees, downed power lines, and broken windows. As temperatures rise, it's crucial to find ways to stay cool and safe, especially for vulnerable groups such as the elderly and young children.

Power Outages

  • CenterPoint Energy is responsible for infrastructure and updates during outages, even though your retail electricity provider (e.g., Reliant, Just Energy) might also provide information.

  • To check the status of outages and get updates, visit CenterPoint's outage tracker.

Safety Tips

  • Install battery-powered carbon monoxide detectors on each level of your home.

  • Operate generators, camp stoves, and charcoal grills outdoors and at least 20 feet from windows.

  • Disconnect appliances and electronics to prevent damage.

  • Keep refrigerator and freezer doors closed to maintain cold temperatures; use coolers with ice if needed.

Food Safety

  • According to the U.S. Department of Agriculture (USDA), a refrigerator will keep food safe for up to four hours during a power outage. Keep the door closed as much as possible and discard perishable food after four hours.

  • A full freezer maintains a safe temperature for 48 hours, and for 24 hours if it is half full and the door remains closed.

  • Do not taste food to determine its safety; evaluate each item separately.

Fallen Trees

  • If a tree has fallen on your home, submit a service request through the City of Houston’s website. The Office of Emergency Management is handling these requests following the storm.

  • Harris County residents should report damage via the state's self-reporting damage assessment tool to assist in determining eligibility for state and federal disaster declarations.

Insurance Claims

  • Document the damage with photos, videos, and notes.

  • Contact your insurance company to file a claim. Refer to resources for guidance on the type of damage covered by insurance.

City of Houston Cooling Centers (11 am to 7 pm):

  • Almeda Community Center

  • Bessie Swindle Community Center

  • Beverly Hills Community Center

  • Carverdale Community Center

  • Cherryhurst Community Center

  • Clark Community Center

  • Crestmont Community Center

  • Eastwood Community Center

  • Edgewood Community Center

  • Garden Villas Community Center

  • Godwin Community Center

  • Hackberry Fitness Center

  • Highland Community Center

  • Hobart Taylor Community Center

  • Independence Heights Community Center

  • Linkwood Community Center

  • Meadowcreek Community Center

  • Platou Community Center

  • Proctor Plaza Community Center

  • River Oaks Community Center

  • Settegast Community Center

  • Swiney Community Center

  • Windsor Village Community Center

City of Houston Cooling Centers (12 pm to 8 pm):

  • Alief Community Center

  • Denver Harbor Community Center

  • Emancipation Community Center

  • Fonde Community Center

  • Hartman Community Center

  • Judson Robinson, Sr. Community Center

  • Kendall Community Center

  • Love Community Center

  • Marian Community Center

  • Moody Community Center

  • Sharpstown Community Center

  • Sunnyside Community Center

  • Tidwell Community Center

  • Townwood Community Center

HISD Resources

The Houston Independent School District and the Houston Food Bank are offering assistance to families recovering from the storm. Free food and cleaning supplies will be distributed at the following locations:

Tuesday, May 21:

  • Key Middle School from 7:30 a.m. to 12 p.m. 4000 Kelley St., Houston, TX 77026

  • Ortiz Middle School from 8 a.m. to 12 p.m. 6767 Telephone Road, Houston, TX 77061

  • Navarro Middle School from 12 to 7 p.m. 5100 Polk St., Houston, TX 77023

Thursday, May 23:

  • Henry Middle School from 7:30 a.m. to 12 p.m. 10702 E Hardy Road, Houston, TX 77093

  • Yates High School from 8 a.m. to 12 p.m. 3650 Alabama St., Houston, TX 77004

  • Madison High School from 2 to 6 p.m. 13719 White Heather Dr., Houston, TX 77045

  • High School for Law and Justice from 2 to 6 p.m. 3505 Coyle St., Houston, TX 77003

Friday, May 24:

  • Chavez High School from 8 a.m. to 12 p.m. 8501 Howard Dr., Houston, TX 77017

  • DeBakey HS for Health Professions from 11 a.m. to 4 p.m. 2545 Pressler St., Houston, TX 77030

Tuesday, May 28:

  • Furr High School from 8 a.m. to 12 p.m. 500 Mercury Dr., Houston, TX 77013

  • Wheatley High School from 8 a.m. to 12 p.m. 4801 Providence St., Houston, TX 77020

Wednesday, May 29:

  • Williams Middle School from 7:30 a.m. to 12 p.m. 6100 Knox St., Houston, TX 77091

  • Westbury High School from 1 to 6 p.m. 11911 Chimney Rock Road, Houston, TX 77035

Thursday, May 30:

  • Austin High School from 4 to 7 p.m. 1700 Dumble St., Houston, TX 77023

Friday, May 31:

  • Forest Brook Middle School from 7:30 a.m. to 12 p.m. 7525 Tidwell Road, Houston, TX 77016

  • Houston MSTC from 8 a.m. to 12 p.m. 9400 Irvington Blvd., Houston, TX 77076

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