Search Results

As CDS and Managed Care continue to grow, we experience growing pains. We apologize for any problems that you have experienced as we make changes to address the increased volume of services and the challenges of Star Kids. We listen to all of you and especially to those of you who have been with IHAS for years without many hiccups. We are changing how staff duties are divided up and assigned. This involves changes in where people are located in the office along with their telephones, faxes, and computers. Moving equipment has caused some temporary glitches especially with the telephones. You should have received notice of new telephone and fax numbers. All staff are in training during certain times when you call. Our more experienced staff are attending refresher courses while our new staff are in general training. This is only temporary. We want to ensure that all of our staff are well trained and knowledgeable. Staff members have been re-positioned to better meet the needs of our members, some have been assigned specializations and others have been promoted. We also faced the loss of some staff due to Harvey recovery. Please be patient with us as we are working diligently to remain the IHAS our members know and love. We ask for your continued feedback as to how these changes are impacting you. Gene and Pat Whitten-Legé

Wednesday, September 26, 2018 to Saturday, September 29, 2018 ATTENTION: We sincerely apologize for any delays in communications with our agency. Our communications provider is currently experiencing a service interruption in the greater Houston area which is creating intermittent problems with our internet and phone services. We are doing our best to correct this issue and get our phones back online. Our email services seem to be functioning normally so please feel free to email your point of contact with any concerns and a staff member will get back with you as soon as possible. Thank you for your continued patience and understanding.

Happy Wednesday everyone! If you have any faxes that need to be sent to us, please use this temporary fax number 713-529-5810. The fax to e-mail that we have available at the moment is 281-200-0878. We will keep you all updated once everything is up and fully functioning. Thank you all so much for all of your patience and understanding throughout our relocation process. We truly are working hard to have everything running and back to normal. If you need any further assistance, please feel free to reach out to us at 1-888-528-6490 or 346-293-8337. Thank you and have a wonderful day!

We have an updated correction for the e-stub fax to email. The correct number that is being used is (281) 200-0900. Please be sure to update this information. We apologize for the inconvenience. Thank you for your patience and understanding.

Electronic Visit Verification (EVV) will be required for Medicaid personal care services effective January 1, 2020. In-Home Attendant Services, Ltd. has started sending surveys out to our CDS Employers to begin training prior to September 2019. If you have not received a survey or have training questions do not hesitate to inbox our general email at cdsfaxes@ihastx.com. Health and Human Services (HHS) provide further information regarding EVV launch on their website. Please click here.

We would like to introduce our newest Employer tool! The Participant Dashboard allows YOU, the Employer, to: Properly manage and review hours and expenditures Keep track of reimbursements Check status of your employee's time records View accrued hours See your Consultant's contact information To visit the Participant Dashboard please click here.

To view DSHS Flu Surveillance Activity Report Updates Click Here.

We are pleased to introduce our new Intake team members. They are here to support new hire and enrollment transitions. Our Intake staff is trained and ready for any questions or concerns you may have. Thank you for helping us make them feel right at home! Left: Michelle Buentello - New Hire Specialist (A-J) Direct Line: (713) 400-2438 E-mail: michbuent@ihastx.com Center: Juan Carr - New Hire Specialist (K-Z) Direct Line: +1(346) 293-8306 E-mail: juan@ihastx.com Right: Julia Vallejo - Program Transfer Specialist Direct Line: +1(346) 293-8318 E-mail: julia@ihastx.com

To view Governor's Committee on People with Disabilities Click Here.

Here at In-Home Attendant Services the health and well-being of our employers, clients and employees is one of our top priorities. We do understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and we are working to be responsive to your needs as this situation evolves. We strongly encourage you to use the 24/7 Participant Dashboard and other resources that we have provided for your use at this time. The Participant Dashboard will provide your time sheet status, employee status, external resources and bonus money available. There will be limited staff in the office starting Wednesday, March 18, 2020. Phone calls and email correspondence will still be answered by your consultant. Time sheets that are emailed and faxed to consultants will be entered daily as normal. If you need anything that is urgent that may require you to come into the office please let your consultant know immediately and we will try our best to accommodate you. If you have not been given access to the Dashboard please email Michelle Harrison at michelle@ihastx.com to grant you access immediately. This process only takes a few minutes. As always, the health, safety, and well-being of our clients, employers, employees and designated representatives is of great concern. We will continue to monitor this quickly evolving situation and are here to assist you with your financial management services. For additional information about COVID-19, please visit the Centers for Disease Control and Prevention at www.cdc.gov as the situation evolves for the latest updates. Helpful Resource Links: Employee Portal: Click Here. Participant Dashboard: Click Here. E time sheets: Click Here.

To view the latest update on the Coronavirus Disease 2019 (COVID-19) provided by the Texas Department of State Health Services Click Here.